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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • The Amazing Trionic Walker 12er…

    This Trionic Walker 12er is AMAZING. I just got it today 10/1/22, and it's flawless. I tested on my grassy, bumpy yard and indoor hardwood floors and carpet of my house. What a game changer!!! Finally, a walker that I can use with comfort and confide…

  • Tires…

    The tires arrived very quickly, I mounted them and immediately I walked again.
    I bought the Veloped first - Perfect! Later I bought the Walker to match it - Equally perfect, but I prefer the Veloped because it is longer in front and with it, I can r…

  • A First Class Product…

    My wife has just come out of hospital after suffering a very bad attack of vertigo. While in hospital, it was also discovered that my wife has suffered from cerebral palsy since birth. This now explains why she has such poor balance and has always re…

  • Walker 9er…

    Bought for my Dad
    Very well made, easy to use.

    Add on weights on the rear maybe a good idea, sometimes too easy to move with brakes on.…

  • Easy to assemble and very useful. Thank you.…

    5 stars…

    Veloped Cane Holder
    by Rudolf Göllert
  • No clattering noises…

    I'm really happy with it, I can go for walks on uneven terrain again without any clattering noises, the pneumatic tyres are great. I would recommend the rollator to anyone.…

  • I'll just tell you about my experiences :))…

    Everything positive has already been said in earlier reviews, so I'll concentrate on my experiences here on Coastal Lancashire, with its paths through sand dunes and pine forests.

    About me: I'm 84 and had a very active, not to say athletic, lifest…

  • Very satisfied…

    I already had the previous model, which lasted more than 10 years and was used constantly.
    The new one is just as perfect for me and allows me to go for walks with my dog as well as work.…

  • Walker 12''…

    Exactly what I have been looking for. Exceptional build quality. The larger pneumatic tyres make it so easy and comfortable to walk with.…

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