The brake lever on one side has no braking impact?

Try to adjust the cable as described in the manual.

If that doesn't solve the problem, try to check the following:

  1. Is the wheel attached properly, in other words, is the brake hub positioned inside the brake? The customer can check and compare the right and left wheels.
  2. Are the two cable ends (with the aluminium end cap) about the same length? If different lengths, the shorter one might have a loose end nipple.
  3. Is the brake cable still intact?

Please contact us if the problem is not solved.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Excellent Walker…

    This walker really does work exceptionally well. Very pleased with it. It lives in the back of our SUV and is used any time Ann has to walk more than a short distance.

    It doubles up as a seat with the right height to get in and out of as opposed…

  • Trionic Veloped Trek…

    There is really only one thing to say about my Veloped Trek and that is FABULOUS. The design and engineering are just superb - you have thought of everything. My Trek has absolutely changed my life and although I have not had it very long, I am now a…

  • My Veloped/ Walker 12 has everything...…

    I have two little dogs who are older, just like their owner. So, I was looking for something that would suit the three of us.
    It had to be all-terrain and have a large basket.

    I searched the internet and found what I was looking for at the Swedis…

  • The Veloped was delivered quickly……

    The Veloped was delivered quickly. I am very satisfied with the technology and equipment. It can be used very well in the intended areas in the city and its surroundings and offers the hoped-for relief and help. I am very satisfied with that. I arous…

  • Easy rider…

    Sir, since the purchase of the above walker my wife has found she has less bother getting around, and no back and shoulder pain, after a days shopping. Glides easily over imperfections in footways and footpaths. I can not express how happy it makes m…

  • We are very !!! satisfied with the Veloped.…

    My 94-year-old mother walks 4 to 6 km a day with it in her beloved forest, it is easy to drive / steer, bumps are mastered without any problems, my mother is grateful, no longer feels as ‘shaken’ as with the old ordinary outdoor rollator.

    Suggesti…

  • Completely convinced!…

    The Veloped Tour is really a great help for taking a walk or a hike if you have shortness of breath.

    In fact, you can sit on the 30 cm deep seat at any time, the brakes keep the Veloped perfectly stationary. The armrest and back support are very c…

    Veloped Tour 14er M black/reflex/red
    by Kundin aus dem Schwarzwald
  • Veloped…

    I am very satisfied, my expectations were fully met. I no longer want to live without my Veloped!
    On vacation, a nature camp, it was a great help.
    1. the all-terrain gear makes walking in rough terrain much easier.
    2. walking at night without pay…

  • Amazing!!…

    Here the Trek 14er comes in. Unlike regular rollators, it's designed to cope with rough/uneven terrain, it's sturdy enough to support me, yet still lightweight enough for me to lift in and out of my car etc. It has a seat for when I have to stop and …

Subscribe to our newsletter!