What counts as a long-term illness or disability?

For VAT purposes, you have a disability or long-term illness if you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect on your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a long-term illness, such as diabetes.
  • You are terminally ill.

So, you won't qualify if you're elderly but otherwise able-bodied, or if you're only temporarily disabled such as having a broken leg.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Finally, no more pain in my hands…

    Since I have this rollator, I could cry with happiness. I walked around with the wrong one for three years and ruined my right hand.

    The walker arrived and UPS even helped me with the box. I opened the box without any problems, overturned it and s…

  • Excellent Product…

    I purchased this Trionic Veloped Sport 14er with the hope that I can take my husband for some walks that can improve his mobility due to having suffered a stroke and balance issues. Yes, it has succeeded my expectation.

    Normally he uses double wa…

  • Best buy ever…

    I bought my trionic a year ago and use it regularly. I regularly walk in the new forest as I live nearby; it gets me about well and enables me to rest when needed. I bought it online, which was a worry, but they rang me from Stockholm to check I had …

  • Very satisfied. It works really well!…

    We bought the Veloped for our son. He has problems with balance and endurance as he walks. And we all like to be out in nature. With his new aid, he is much more independent, and much safer on the road. It works really well!…

  • Peter Hedley. U K greatest fan.…

    I have been a fan of Trionic Veloped for several years. I played too much football and squash as a young man and now have replacement knees and a right hip. The Veloped has given me great mobility by helping me take more of my body weight on my upper…

  • Veloped - An Absolute Necessity!…

    In 2011, I was cycling to the bus station to take a bus into Manchester where I worked. I was hit by a car driven by a 74-year-old man who wasn’t looking for a cyclist (I had right of way!) and he struck me as he turned in front of me. My head struck…

  • Molly the trolley,…

    Perfect - this has given me my life back and most of my independence. Cleo the cocker loves it as well cos we can go off-road walking in some pretty rough terrain with the larger wheels and pneumatic tyres. No more rattling and bouncing. Kerb and …

  • The best outdoor rollator on the market…

    The admittedly high expectations of the Veloped (see previous reviews) were easily fulfilled. No other rollator I know is as stable, safe and reliable as the Veloped and so qualified for use in the countryside, woods and forests.
    However, the high s…

  • Veloped Sport…

    Truly an outstanding mobility aid. Very well constructed. It will truly allow you to go anywhere. It is happy on tarmac, trail and off-trail. It has enabled me to participate again in the weekly 5 K parkrun.…

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