I’ve referred several friends but haven’t received Rewards Credit for it. Is there something else I need to do?

The Trionic community is amazing, and we’re so glad you want to share the joy of our all-terrain Velopeds and Walkers with your friends! You deserve a big thank you and an equally great reward.

Just note that the referred friend must use the link, which means that the referral must be initiated through your referral link (which you can find on your rewards page), and your friend must spend.

The Reward Credit will be added and usable on your account 14 days after your friend completes their purchase. 

When this happens, you will receive an email letting you know that one of your friends made a purchase using your code and that a reward has been added to your account. You can also check your ‘Rewards history’ to see a list of any store credit earned from referrals.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Many thanks for all the help and to a superb walker!…

    Hi Trionic!
    I am super happy with my walker which I picked up in your showroom in Sweden !! Suddenly I could walk almost normally with it. Fantastic!
    Tested myself to different settings when I drove up in Gysinge (Sweden) on lawns and footpaths and…

  • I have christen her Ingrid…

    She is much admired particularly by me. She offers so much more stability over sticks, beautifully designed and made, the only thing I have added is a strap to clamp her together when manoeuvring in and out of the car. Looking at the brochure I was w…

  • The best piece of mobility equipment bar none.…

    I received my Veloped within a few days of ordering and since then my life has changed for the better. I am now able to walk short distances ANYWHERE. In fields of long grass, in woodlands with prominent roots etc, over cobbles in our town, up and do…

  • Rick Pope…

    I have both the 12” for inside and around the house and a 14” for outdoor travel. Love them both.…

  • A liberation!…

    My Trionic has liberated me. A walk with the dog has become a pleasure again. I easily and smoothly can walk on woodland trails, even soft beach dune sands, and a trek in the hills along pebbly paths is possible too! But it's convenient and cool to w…

  • Robust, designed to be fit for purpose and that was just the cardboard c…

    From the start dealing with this company has been really good, Stefan that means you as individual, but much more than that the ethos of the company not only shone out in the response to my first tentative enquiry but in the ongoing communication thr…

  • Works exactly how it was designed…

    I bought the rain cover not to protect the Veloped from getting wet, rather to keep debris that could collect on it inside the garage.…

  • The best rollator on the market…

    The best rollator on the market, I recognized it while walking, then informed myself and bought a Walker 14er. Never again another rollator, simply unique!…

  • My Trionic "Fishing Ghillie" keeps me fishing [and walking].…

    I am aged 84 with bad legs and balance;a passionate salmon fly fisherman.This year my balance is so bad that I can't fish in the normal way[standing up in a rocky river] without falling in !However my Veloped Sport is enabling me to keep fishing.I wa…

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