I’ve referred several friends but haven’t received Rewards Credit for it. Is there something else I need to do?

The Trionic community is amazing, and we’re so glad you want to share the joy of our all-terrain Velopeds and Walkers with your friends! You deserve a big thank you and an equally great reward.

Just note that the referred friend must use the link, which means that the referral must be initiated through your referral link (which you can find on your rewards page), and your friend must spend.

The Reward Credit will be added and usable on your account 14 days after your friend completes their purchase. 

When this happens, you will receive an email letting you know that one of your friends made a purchase using your code and that a reward has been added to your account. You can also check your ‘Rewards history’ to see a list of any store credit earned from referrals.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Great, exactly as I expected…

    I am simply thrilled. Thanks to Veloped I have regained a piece of normal life. Finally, I can walk on the beach again. The assembly is very simple and disconnecting the wheels for transport by car is not very difficult: just a click and it is done! …

  • Veloped tour equals freedom!…

    Having suffered from a heart condition and Parkinson’s disease for some years, freedom arrived in a box… returnable if not suitable… what more could I ask for.

    The catalogue and videos online helped my choice, explaining exactly each item's capabi…

  • Very good product, expectations fulfilled!…

    Hans-Peter Böttcher, born 1950.
    I was researching walking aids online and came across the TRIONIC products.
    Since I am very active, being out in nature a lot and also want to continue to do so. Therefore, I chose the VELOPED. I am very satisfied wi…

  • The Veloped is a life changer…

    I have been meaning to contact you to let you know what a life changer my Trionic Veloped has been. It has enabled me to go onto areas such as the beach where I live without risk of falling. Has given me independence and confidence. This is a photo o…

  • The latest 5 star walker…

    The Trionic 12er is a very stylish and sturdy successor for my husband's previous walker. It looks weightier in design than previous models but is in fact unbelievably light in handling.

    Its pneumatic tyres provide a very smooth walk and allow ea…

  • Rollator Ease…

    As I already have a Trionic Veloped Tour for use locally and use it regularly when shopping or for photograpy treks, I wanted something new and smaller for travel. The Rollator Walker 14er is perfect for holding camera equipment, traversing outdoor …

  • Trionic veloped is a brilliant design and helpful and informative……

    Excellent customer service and helpful advice given, brilliant delivery service and a wonderful quality Veloped.

    The Trionic Veloped has made walking my dogs on my local country footpaths a comfortable safe and pleasant experience.…

  • Very satisfied…

    The Walker 12er is fantastic. Since 2008 I have only moved around with a wheelchair because I could not use the health insurance walkers due to balance problems. With the Walker I bought from you I feel completely comfortable. I feel very confident w…

  • Fabulous buy…

    Extremely efficient. Easy to order, delivered within the week. Informative online chat with a query. It’s given my husband independence. A really great piece of equipment. Money well spent. Thanks so much.…

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