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What does the German health insurance pay for a Trionic rollator?

All our Velopeds and Walkers are, according to the European standard for rollators (ISO-11199), fully tested and approved, and they are all registered as class 1 medical devices. The Velopeds and Walkers are therefore registered and accepted as rollators within the EU.

German health insurance companies work very differently, and some health insurance companies do not follow the laws for free trade within the EU. Some health insurance companies require a helpline number for the walker, but as we do not have German distribution partners, we cannot have one. Other health insurance companies only grant a subsidy for walkers provided by a medical supply shop with whom the health insurance company has a contract.

For more information, contact your health insurance company.

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Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

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Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

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Troubleshooting

My Account & History

Product Reviews    

  • The best set of wheels we could find.…

    My wife's Trionic, as I call it, has exceeded our expectations and has given my wife freedom to roam and has coped with rough and uneven ground as though it was flat! Plus whenever she wants to rest, finds the seat comfortable.

    We adjusted the h…

  • This fantastic purchase has given me a new lease of life.…

    I am a relatively young woman who has become disabled with poor mobility over the last 3 years or so. I knew I needed something to support my walking and enable me to carry things, but the traditional walking aids left me feeling underwhelmed, to say…

  • An investment in health and independence…

    After five years of loss of mobility due to neurological problems I took the plunge and purchased a Trionic Sport Veloped with a comfort seat. My previous experience had been with a wheelchair, crutches and a lightweight rollator and I had considered…

  • The good helper…

    The description on the website is completely fulfilled. I use the rollator at the seaside and on unpaved paths (parkland, forest). I have walked on the beach and on trails.

    The tyres have helped me walk safely and comfortably everywhere, even on d…

  • Veloped - a great product…

    Very good advice before buying. Super quality and ingenious handling of the Veloped. Overall, a great product.…

  • An excellent help for my illness…

    I am thrilled with the high-quality production and fully assembled delivery of the Veloped. With a height of 194 cm, I can walk very well on it and have a firm footing even in the wind. Direct contact to Trionic by email works very well.…

  • Great walker…

    I bought this walker for my mother. Since we live in the countryside, it is easy to find yourself walking on uneven ground. In these moments, her wrists always hurt a lot. Now thanks to the Veloped this is no longer the case. Dirt roads and forest pa…

  • There is nothing as good existing!…

    I received my Veloped on time in a very sturdy packaging and tried it out with my wife in Trier the following weekend.

    It is a wonderful device, the developers have come up with some great solutions that you won't find on any other walker (this is…

  • We are very satisfied!…

    The Walker is perfectly suited for cobblestones and is very easy to handle! It is more flexible than the conventional walkers and offers much more comfort; we are highly satisfied!…

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