Hello! How can we help you?

How do I recover my password if my email isn’t in the system?

If your email isn’t found in our system, it may be because you haven’t created an account yet, or you may have used a different email when placing a previous order.

You can easily create a new account to:

  • Access your past orders

  • Manage your settings, addresses, and contact information

  • Participate in Trionic Rewards

If you believe you already had an account with a different email, please contact our support team at [[email protected]] so we can help locate it.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • These walkers are reliable...…

    These walkers are reliable and provide stability and support during walking.

    They are robust and easy to manoeuvre, making them an excellent mobility aid.…

  • We are very satisfied - the Veloped is very safe to use and solidly buil…

    The Veloped is a great relief, especially on the cobblestone streets of the historical city centre.…

  • Walker 14er - Very useful product…

    I have used the Walker several times.
    It can be easily assembled and disassembled without help and can be stored in the trunk.
    It is light, thanks to the synchronization of the front wheels and the large air tires, and it is much easier to walk eve…

  • Ingenious invention! Brilliant product!…

    MY EMAIL FROM 11/06/2021

    Hello Mr. Kindberg

    I had no idea what to expect, I had never seen the product in real life ... and then this: wow!

    I just unfolded the Veloped and mounted the wheels. I'm so excited about your invention and the quali…

  • Veloped Trek…

    I purchased a Veloped Trek with 14-inch wheels. The delivery was prompt and it was well-packed. The assembly was simple. I have used the Veloped on different surfaces: grass, rough tracks, and paths through a wood. I have a balance problem and it has…

  • Excellent product…

    This has been a life-changer for me. I suffer from a back problem, which seriously restricted my walking. Using the Trionic Trek I can comfortably walk about 2 miles. I take the occasional rest using the seat which is a bonus. The design and finish o…

  • Trionic Veloped Sport…

    I made the inaugural run recently in Cumbria on a fairly rough and, in part, sloping surface. It performed quite well although considerable effort was necessary to counter the tendency to veer in the direction of slope. However, given my physical dis…

  • Freedom with safety…

    My wife uses the Walker 12er. She has been severely disabled for years following a serious accident and was only able to participate to our walks with Nordic Walking poles as walking aids. In January 2023, after purchasing the Veloped 14er to allevia…

  • Absolutely love my new Trionic 4 wheel……

    It’s so easy to walk with, the 14inch wheels are great for the smaller curbs.
    I like the way that the two front wheels are always together, it makes a huge difference.
    I would certainly recommend this product.

    The customer service I received was…

Subscribe to our newsletter!

"> ?>