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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Trionic Veloped Trek…

    I rate the rollator 5 of 5 stars. I am very satisfied and can only recommend it, which I have already done.

    Sincerely yours

    Paul Ihmels…

  • The Veloped is a machine for living…

    The Veloped is a machine for living. I'm sure that nearly every Vellie owner will tell you that this beautiful creature gave them back a quality of life they thought they'd lost forever. It restores possibilities, confidence, freedom itself. It spark…

  • Veloped Trek…

    I have recently purchased a Veloped Trek, and I couldn’t be more pleased. The advice and service were both first-class, and the product is excellent. I have multiple sclerosis and walk with difficulty, aided by a cane or a wheeled walker. The Trek ha…

  • Very satisfied…

    Arrived safely and in perfect condition - very well packed. Easy to assemble, and all the parts fitted easily. Very well engineered. Adjusted easily to correct height. Provides reassurance and stability in use. A good quality product which I'm happy …

  • Veloped Tour 14er M…

    Very satisfied. Thank you!…

  • Finally…

    The Veloped allows me to go out again.
    It is stable and has maximum off-road mobility. Very important for me is the possibility to rest now and then.
    I would definitely buy it again.
    The cane holder is very practical.…

  • A good purchase…

    I have had my Veloped since Christmas 2021. I unpacked it and assembled it by myself. Since then, I've walked many kilometres through the forest, over hills and valleys. If it doesn't rain, I walk 4-5 km every day without fatigue and without stopping…

  • Expensive but unmatched performance…

    I already had a pretty good rollator with hard rubber wheels a little less robust build. But on rough surfaces like my street or even worse trails, all the vibrations go straight to my arms - very uncomfortable. The Veloped solves all that with a stu…

  • Top class rollator…

    The Veloped Sport 12er I ordered arrived super packed and the assembly was done in a few minutes. The safe and reliable brakes are particularly noteworthy. Thanks to the pneumatic tyres and the handles, there is no pain in the upper arm, shoulder and…

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