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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • New Lease of Life…

    My Trionic 14 walker has been a revelation in terms of mobility. I has enabled me to get out and about and is easily transportable in the car. From being able to cover a few hundred yards (slowly) I am now regularly walking around the park and thorou…

  • An efficient and reliable delivery……

    An efficient and reliable delivery service.
    I have a dropped foot and weak muscle power in legs. The Veloped has made walking over most terrain a possibility and has returned to me the joy of taking walks. Apart from pushing uphill definitely improv…

  • Veloped tour equals freedom!…

    Having suffered from a heart condition and Parkinson’s disease for some years, freedom arrived in a box… returnable if not suitable… what more could I ask for.

    The catalogue and videos online helped my choice, explaining exactly each item's capabi…

  • Trionic Veloped…

    The Veloped came within a week from Sweden so can’t complain there. Before I purchased, I phoned Customer Support and the gentleman was very helpful. I have a light weight walker for going to the shops but wanted something to allow me to go on countr…

  • Walking every week now!…

    My Veloped Sport has allowed me to enjoy walking again! I'm 59yrs. old and have cerebral palsy. I was having a hard time walking without some sort of mobility aid. Typical walkers limited where I could go walking. My Veloped Sport can go almost anywh…

  • Trionic Veloped Tour…

    While looking for a new rollator to suit the rural area we live in, we came across the Trionic Veloped. After much help and guidance from Stefan, we ordered the Tour model and were absolutely delighted when it arrived on the scheduled day.

    We imm…

  • Field report after one year of use…

    The advert and description in the brochure is 100% true. Nothing is exaggerated. Disadvantageous or not optimal are the tyres. The air escapes too fast. A severely handicapped person will then usually find it very difficult, because a petrol station …

  • Great product. Does everything it says it does on the website.…

    Great product. Does everything it says it does on the website. Has helped me walk further and faster. As an avid dog walker it is especially good over fields. Would recommend it to anyone who likes to get out and walk in the countryside,…

  • Fantastic…

    I am very pleased with this product. Walking on uneven surfaces is much easier.…

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