Hello! How can we help you?

How can I get my rollator serviced?

The best option to service your Walker or Veloped is to visit the nearby bike repair shop or search for our videos on the page that shows how it is . Since the All-terrain Brake System is similar to bicycle brakes, so they know what to do. Is there any part they need for the service? We are happy to help out.

Regular servicing of your rollator is crucial for both safety and durability. By maintaining your rollator, you ensure that it functions properly and reduce the risk of accidents. 

We show you how to easily take care of your rollator – everything from checking the brakes to lubricating moving parts and inspecting the wheels. With the right maintenance, you can feel safe and comfortable every time you use your rollator.


Service guide Rollator 


Service guide Veloped 

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Great Walker…

    Very stable 12-inch walker.
    Folding it, especially in the tram, is not easy.
    I go to a day centre in Vienna and do a lot of advertising.…

  • Unbelievable product…

    I am more than satisfied with my Veloped Trek, 14er, M version. The special features are well described, so here only the following: the advice from Mr. Kindberg: excellent; UPS-Logistic: outstanding; Packaging: brilliant; Craftsmanship of the Velope…

  • Amazing !!!…

    This thing is everything you advertise it to be. I haven’t had a stroll in the woods in over four years, my favorite place. This thing has done more for my depression and peace of mind than it has done for increased mobility. It is so sturdy it gives…

  • Remarkable...…

    Sturdy, beautiful, simple to "assemble" (just attach the wheels) and a pleasure to use; enables me to walk my dog endlessly, whether on city streets or down country lanes, and even on the beach, in spite of the arthritis that has limited much of my d…

  • Par Excellence!…

    Absolutely delighted with my Trionic Veloped Tour that I purchased recently. It has been an absolute boon and I’m now able to get around cut more easily than ever before. The fact that it is an all terrain walker, means that from pavement, to cobbles…

  • Suggestion…

    Good morning,
    I am very happy to write to you. As you know my wife sees only 5% per eye and, after the initial difficulties, now she gets along very well with her walker. Sure, someone always must be there, but that has nothing to do with this great…

  • Veloped Trek for Snowdon!…

    I recently purchased my first Veloped and it has helped immensely in improving my fitness and mental health by getting me outdoors more often. I have Parkinson’s disease and am getting fit ready to walk up Snowdon with it in a few months time for cha…

  • FREEDOM…

    I love my Trionic Rollator Walker. The solid wheels and wide base allow me to walk over rough basements and bumps as if they were smooth as glass. I also appreciate how stable the walker is, because that makes me feel safe. I don't have any problems …

  • Excellent product with first class……

    Excellent product with first class customer support. Even telephoned to check a minor problem I had.

    Excellent. Would recommend.…

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