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Do I need to be home for the delivery?

Yes, at the time of delivery, you need to be at home to receive your delivery in person and sign for it.

Home delivery is normally done on weekdays and the time of delivery is allocated depending on where in the country you live. Keep in mind that the delivery time stated on the website is preliminary. The carrier will notify you by telephone or text message in the days before delivery for more information on the delivery date and time.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Thanks…

    Many thanks for making a truly great product, I have recently bought the 3/4 wheeled version and I have to say it has completely changed my life. I have used ordinary good quality rollators but could not take them for walks in the woods and sand, als…

  • I am so thankful for my Veloped which has transformed my walking enormou…

    I am so thankful for my Veloped which has transformed my walking enormously. Having suffered from balance issues for the past year walking has been extremely difficult and frustrating; even a variety of sticks didn’t help very much. I am truly amazed…

  • Happy customer…

    I am very happy with my veloped sport. It has made my treks around the neighborhood and exploring outdoor paths much easier.…

  • Fran Grundy…

    you were quite right!!! It changes your life This feels like driving a Rolls Royce after a Mini! I’m just so very pleased it ,I’ve been to places I haven’t seen for years…

  • Trionic Walker…

    We are delighted with the 12er S Walker. Well designed and beautifully made. The 4 wheels with linked steering give great stability yet have good maneuverability. We originally intended to buy the 14er with even bigger wheels as our drive has some de…

  • Top product…

    Very good customer service
    Delivery within 2 days - really great
    Excellent quality
    Handling as described

    I ordered it for my holiday in the forest. The first few walks took some getting used to, as you first have to get the hang of it.

    Walk…

  • Cane Holder…

    Very useful and always use it…

    Veloped Cane Holder
    by Carolyn MacLean
  • All-terrain vehicle…

    The rollator is truly an off-road vehicle; you can even use it on hiking trails.…

  • Great product…

    This is my 2nd Trionic rollator. Bought my 1st in 7/2018, a 12er. Decided I needed to stand taller, as I’m 6’3”, and the larger wheels of the 14er makes it a bit taller, plus they take the outdoor bumps and obstacles a little bit better than the 12 …

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