I’ve referred several friends but haven’t received Rewards Credit for it. Is there something else I need to do?

The Trionic community is amazing, and we’re so glad you want to share the joy of our all-terrain Velopeds and Walkers with your friends! You deserve a big thank you and an equally great reward.

Just note that the referred friend must use the link, which means that the referral must be initiated through your referral link (which you can find on your rewards page), and your friend must spend.

The Reward Credit will be added and usable on your account 14 days after your friend completes their purchase. 

When this happens, you will receive an email letting you know that one of your friends made a purchase using your code and that a reward has been added to your account. You can also check your ‘Rewards history’ to see a list of any store credit earned from referrals.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Perfect even on uneven ground…

    My parents (both over 90 years old) are just learning to appreciate the new Walkers. The large wheels, in combination with the attachment of the steering wheels via toothed belts, allow for safe walking even on our uneven outdoor natural stone floori…

  • Just plain good!…

    Just plain good!…

  • Perfect…

    The bottle holder is perfect!…

    Veloped Bottle Holder
    by Klaus Knoke
  • Veloped Sport…

    I have had my Veloped Sport for four months. I don't use it in normal daily life because I force myself to walk around hands-free. Due to many operations, it is difficult for me to keep my upper body upright. It is tiring and requires an extreme amou…

    Veloped Sport 14er M navy/red/white
    by Hanne-Lore Arzt-Dreyer
  • I bought the Walker 11 years ago…

    Dear Sir or Madam, they asked for a review of the Trionic Walker, but I only ordered 2 inner tubes. I bought the walker 11 years ago and am still enthusiastic about it today. It can cope with almost any terrain, runs easily thanks to the large pneuma…

  • Walker 12er…

    Excellent design and build. Very easy to adapt handgrips angles and height for maximum comfort and tailored "fit".
    Handles superbly, especially over uneven surfaces. The seat is comfortable to sit on and slides horizontally along the frame so that…

  • The Veloped Has Changed My Life - Yippee!…

    My bicycle accident, four years ago, left me with such poor balance, that I struggled to walk with a stick. In fact, I found myself very reluctant to walk even short distances. There is the standard red rollator, something many elderly people have, b…

  • 14' wheelsets

    The wheelset is very easy to replace.…

  • Thank you for giving freedom back to my husband…

    My husband was diagnosed with Parkinson's in 2005 and as the symptoms progressed, his mobility and confidence to get out and walk diminished. He had been using ski-pole type sticks and although successful a few years ago, they no longer give enough …

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