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Product Reviews – What Trionic users say about their rollators
Find out what genuine rollator customers have said about their purchases and shopping experiences at Trionic. We try our hardest to make each and every customer happy!
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I needed to replace a brake lever because the thread for the clamping screw was worn out. I looked for the instructions on this site and have to say it was super simple to replace the lever. Simply remove the handle, pull off the brake lever, remove the corresponding rear wheel, hold the brake cable straight, align the slot of the black locking screw so that the cable can be inserted/removed and finally unhook the pin on the lever. Pull the brake cable a little if necessary. Then just reassemble in reverse order.
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Super well thought out :o)
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I messed up the thread for the clamping screw on the brake lever. Customer service helped me in a very friendly and reliable manner. After a few days I received a replacement screw, but unfortunately the thread in the hole of the lever was worn out.
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I then ordered a new brake lever from the online shop. It worked without any problems and arrived within a few days. I think the price/performance ratio is great with this excellent design of the parts!!!
Best regards and many thanks!
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Frömbling family, Winkeldorf (district of Rotenburg/Wümme) and Osnabrück , Lower Saxony, Germany
TOP product, highest satisfaction, 100% recommendable!
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This real all-terrain rollator gives back to our 98-year-old father the mobility he had 2 years ago, before his hip operation.
Really all-terrain, no more worrying about pine cones or roots on the paths, even works "right through the forest" (with a little assistance).
If only we had known about this product earlier...
Because of the solidity of the construction and material, our generation will still be able to use it - that's true sustainability!
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I bought the Walker 11 years ago
Dear Sir or Madam, they asked for a review of the Trionic Walker, but I only ordered 2 inner tubes. I bought the walker 11 years ago and am still enthusiastic about it today. It can cope with almost any terrain, runs easily thanks to the large pneumatic tyres, and the double wheels at the front make it easy to climb small steps. It's a great, innovative aid, which is particularly useful for younger people with disabilities. Your customer service is also great, now it's all set to go.
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I'm very unsteady on my feet, but thanks to the Veloped Trek 14er M, walks in the woods are possible again and they're really fun. My dog is also thrilled that she can now explore the woods, which is her favourite activity. We are both delighted.
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Thanks to the ability to easily dismantle the device so that it fits in any normal car boot, car journeys with the rollator are also possible.
Thank you very much.
Katharina
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The Veloped in south-west Germany (Black Forest)
I am very enthusiastic about my Veloped. As I am almost 87 years old and unfortunately can no longer walk in the woods with Nordic walking poles, my daughter was looking for a real alternative to the ‘normal’ walker and she found it very quickly, she ordered it and it arrived in no time! The only problem was that the right rear wheel could not be fixed. After an e-mail request and a prompt reply, the wheel was installed. So far we have avoided removing it. When the front wheel is removed and the handles are folded down, it fits perfectly in the car boot. This means that nothing has stood in the way of a visit to the historic centre of a large city with heavy pavement. Not even a narrow passage with an adjacent moat could stop my journey. The Veloped has become indispensable for my forest walks, even longer tours are once again possible. Thank you.
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Incidentally, my ophthalmologist wanted to see the Veloped for himself (as there is never any shortage of patient requests) and was thrilled!
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I'm absolutely delighted with my Walker.
The design is perfect, I think, most importantly because it allows me to walk in an upright posture, thus easing lower back & shoulder pain. Its very sturdy construction has helped my balance a lot, & I feel much more secure when out walking, & able to venture onto field & woodland trails safely. Probably the greatest tribute to the way it has encouraged me to get mobile again is that I participated in a sponsored walk throughout the month of September. The challenge was to walk 75 miles in a month: I achieved nearly 90 & raised nearly £200 for my charity. That is something I haven't felt confident or capable of doing for many years.
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I have also ventured into Liverpool on my own for the first time in several years. Our local buses can be lowered for easy disabled access, but trains are rather more difficult. However, I have found the main structural bar between the front & back wheels to be a secure place to hold & lift the trolley off safely, without any fear of losing balance.
Your prompt responses to my queries have been greatly appreciated, particularly the set of photos you sent to enable my non-DIY husband to fit the drinks bottle holder!
You will be interested that I met a lady in Southport who bought a Veloped from you many years ago and is extremely satisfied with it. She said she had met you, & was full of praise for your kindness and helpfulness. In fact, I have since discovered that she volunteers at a local nature reserve, which we visit regularly!
I’m attaching 2 photos of me wearing my charity t shirt in case they may be useful.
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The Walker lives up to its promise.
With the rollator, I am more versatile and safer on the move again!
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I regret that I didn't try the Walker earlier.
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So far so good
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Ordered new brake cable.
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Delivered very quickly.
Excellent service.