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Product Reviews – What Trionic users say about their rollators
Find out what genuine rollator customers say about their purchases and shopping experience at Trionic. We work hard to make every customer happy.
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Built well most helpful firm I’m delighted with the product, what more can I say except it’s brilliant,
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Rollator Walker 12er M/L black/black/grey
by Barbara Lawson -
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I have an incurable neurological…
I have an incurable neurological disorder that affects (mostly) my balance. I cannot walk at all without hanging on to something. Having led a very active life (I'm now 76) this was obviously a serious setback. After using my first (borrowed) walker it became obvious that wheel size and composition was a limiting factor. I came across the Trionic Veloped while searching on the web for "big wheel walkers." I read a number of the reviews, spent time on the phone asking questions of (a very helpful) Oshin, and finally decided to give it a try. It's costly in comparison to other walkers but has features not available elsewhere and provides me with a degree of mobility so I can get out of the house and negotiate surfaces that would otherwise be impossible. In short, I love it.
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The primary drawback is that it's definitely for outdoor use. It's too large to be used in the house, in restaurants, etc. Though many would probably think it an advantage, for me it pushes too easily, to the point where I feather the brakes all the time except when going up hill. (Since I tend to fall backwards I probably don't stand as straight up as I should.) I'd love to be able to "dial in" some resistance. Also, for my use, it turns more easily than necessary in the "city" mode and with more difficulty than I like in the "off-road" mode. A complaint - the brake cones on my Veloped were neither precisely round nor flat across. This caused the brakes to pulse when applied until I wore the cones round, a process that took about three months. Further, there was loose crystalline debris in gap of one of the brake pads. This fell between the pad and the cone causing grooves in the cone and excess brake dust. No permanent harm from this but quality control should have caught it.
Complaints aside, I am about to order a Trionic 12er walker. It will be a good bridge between the conventional walker I use in the house and the Veloped. It's easily transported behind the driver's seat of my car and will allow me not only to quickly and safely navigate less-than-smooth sidewalks, streets, parking lots, lawns, etc. and still go into restaurants et al. For airline travel, it will provide one device to accommodate all my indoor and outside mobility needs without paying a fee to ship the Veloped. While Trionic products may on the surface seem costly, being able to continue to participate in and enjoy life is well worth the small investment.
Veloped Sport 14er M black/white/white
by MH -
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Sturdy robust and greatly admired walker
I have now had my veloped trek for over 4 years. From the start johan johan and stefan have provided a first class service and regularly communicate with customers in a friendly but inobstrusive way throughout the year. I have three walkers Vera, Winnie and Thursday and all serve very different purposes. Vera was my first and by far the best. As an all terrain walker she is sturdy robust comfortable and light to push. Surrounds me for better balance. Is much admired as I go walking on bumpy woodland paths or across fields. Fits neatly in back of my Toyota Yaris with front wheels removed and back seat portion eased. I still get as much enjoyment and freedom from being able to access the countryside with Vera. Today have been on a beautiful walk at Kiplin North Yorkshire with Bluebells Blue skies and Birdsong. Sublime ! Thank you Trionic.
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Veloped Trek 14er M green/black/orange
by Kate -
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I finally ordered my Veloped 14er when…
I finally ordered my Veloped 14er when I received my big Covid Stimulus check. It arrived and I was immediately more mobile than I had been for years because I had 5 crushed vertebrae. Two weeks later I suffered a brain aneurysm resulting in emergency brain surgery that left me becoming a 9% survivor. My Veloped sat in the garage for many months while I slowly recovered learning how to talk again, how to walk and how even to dress myself. But wow, "Persie" became so instrumental in my overall recovery and wellness. I learned to walk, first a few hundred feet, then a mile, and soon I was walking 2.5-3 miles in an hour. I became motivated to take on a big celebratory walk...that was the Camino de Santiago. So, being afraid of the Pyrenees, I started in Logroño and walked to Santiago in 29 days plus 6 rest days for a total of 424.3 miles including sightseeing.
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I love my Veloped and intend to do another celebratory walk in 2027 as I survived long-term Covid that destroyed my aortic heart valve. This time "Persie" and I will start in Bayonne, walk to St. Jean Pied de Port to Santiago then continuing on foot to Fisterre and Muxia...650 miles. During my walk I will celebrate 60 year anniversary of my high school graduation and my 78th birthday. Thanks to Trionics I am mobile again. The only sad part is in the USA it is not considered a medical essential product. It could change the lives of many.
Veloped Sport 14er M black/white/white
by Cinda Weisgerber -
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This is excellent on any suffice, it does everything that Trionic said is possible.
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I would like to see improvement to the rain cover as this comes off the basket and won't stay in place.
I find the walker offers fantastic comfort and support too. I see me having lots of adventures that were not at all possible with my previous walkers. I wish the NHS assisted with funding for this product as it helps my posture, back pain and shoulders as it is light to move requiring very little effort. The curb/ step climbing feature is great too. This really is a great walker.
Veloped Sport 12er M navy/red/white
by Carole Tildesley -
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I would like to congratulate Trionic
I would like to congratulate Trionic for producing such a fine piece of engineering; the Trionic Veloped. The ease of ordering, customer service, packaging, ease of assembly and of course the Trionic Veloped itself have all exceeded my expectations. For the first time in a long while, I have been able to cross a field and bring treats to my 3 lovely donkeys. I have had MS since 1980 and from experience, I know more about inhibited mobility than the professionals who design and manufacture traditional mobility aids. In my rural life, I do not live on a smooth street and I am confident that the Trionic Veloped is the missing link which allows the "less-able" to fully participate in their chosen lifestyle!
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Veloped Trek 14er M green/black/orange
by Caroline -
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A very stable rollator, especially for people with ataxia
The disadvantage is that there is no service in Germany and the medical supply stores do not offer service for other manufacturers' devices. The service from Sweden is good in terms of communication, speed, and work instructions.
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Rollator Walker 12er M/L black/black/grey
by Henry Suttkus -
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I'm very satisfied with their customer service, but forget about UPS. They announced a delivery twice and didn't show up. I received the package on April 27th, 2026, without any prior notification. I no longer want deliveries from UPS, only DHL.
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12" Primera Set incl. 4x Tyre + 4x Inner Tube
by Hans Peter Weber -
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I ordered it last weekend, and the Veloped arrived on Wednesday. It's very easy to assemble. And most importantly, it's a joy to ride over rough terrain. My husband and I immediately chose a challenging route: cobblestones, grass, fields, roots. No problem at all! Yesterday, I took the bus to a friend's house. How easy it is to get off facing forward! Getting off backward with my old walker was always so difficult. This weekend, I'm going to the Baltic Sea with a friend, and we'll try riding it on the beach. I'm so happy!
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Veloped Sport 14er M black/white/white
by Andrea Günther -
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I use it for my pickup gripper stick the rubber gripping slot conforms to it square shape perfecty
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Walker Cane Holder
by John Miller