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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

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Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

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Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • The assembly was easy and quick…

    The first ride with the Veloped was fantastic. We were able to walk with my mother again on paths in the forest, which was where we had last walked together years ago. This was simply not possible with the standard walker. There were also no problems…

  • The best set of wheels we could find.…

    My wife's Trionic, as I call it, has exceeded our expectations and has given my wife freedom to roam and has coped with rough and uneven ground as though it was flat! Plus whenever she wants to rest, finds the seat comfortable.

    We adjusted the h…

  • Rollator Walker 12er…

    I have long searched for the right walker that could be used for walking on uneven ground. My husband has Parkinson’s, and he can't take a single step without a walker. We are very satisfied with this model. We now have many more opportunities to go …

  • Out n about pram wheels…

    Fits fine on out n about pram wheels. Not perfect but working well now for a couple months.
    The tyre profile is slightly narrower and with deeper tread than the default ones. Doesn't seem to be causing any performance issues! Slightly more mud comin…

  • Glad I have it!…

    Not needed to use it yet but glad I have it…

    CST Inner Tube 14 inch
    by Carolyn MacLean
  • A real all terraine walker…

    I have finally found the perfect wheeled walker! The Trionic Veloped Tour 14er M. It is adjustable to be tall enough for me, which make a nice change, I am 6 foot and in the past walkers have felt too low, what totally blew me away was being able to …

    Veloped Tour 14er M black/reflex/red
    by Miss Tilston-Brookes
  • Very good rollator…

    Has proven itself in many situations on a wide variety of surfaces.
    The large pneumatic tyres give a good driving experience and it is comfortable for the hands.
    The only thing we would still miss is a lock when you fold the rollator and want to st…

  • Veloped Golf 12er M navy/black/red…

    Great!!! Well made, rolls great in rough and fairways it allows me to walk & play golf as well as fish! Highly Recommended!!…

  • Cork handle for Veloped size L…

    Very nice cork handles and comfortable to hold. Very easy to install on the Veloped using the instructional video on the website. The installation only took about 5 minutes and the Veloped also immediately got a nicer look with the cork handles insta…

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