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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • New grips…

    The new grips fit & work perfectly. I found they were easy to install but I do have some mechanical skills.

    I have owned my 12er for about six years and have completed 5 Marathons (26.2 mi) with it. I estimate I have walked nearly 3,500 miles with…

  • Peggy Hollick…

    Due to ongoing health problems, Maurice (as my 12er has been dubbed) and I have not had as many outings as I would have wished but on each occasion, he has not let me down on the rough, uneven ground, whereas my conventional Rollator would balk at th…

  • Brilliant for rough terrain…

    Brilliant for rough terrain, suggestion for travel improvement
    We are extremely happy with it. My husband, 81 years old, even took it with him on a plane to Paris and used it around the city! It is easy to disassemble and store in the taxi. Removing…

  • Engineered mobility solutions delivered…

    From my first online chat to taking my Veloped Trek outside the Team at Trionic have been excellent. The support and guidance given; the speed of responses; and the delivery of the Trek make me wish all Companies would take lessons!

    The Veloped Tr…

  • Very positive…

    My husband is very satisfied with the Walker; It is admired everywhere and rated by people interested in technology as a very great device.
    It is very pleasant to walk on cobblestones and uneven sidewalks.…

  • Able to walk outdoors again…

    The Trionic Veloped Sport was an excellent purchase. Because of cerebellar ataxia, I am no longer able to walk without a rollator. This device allows me to walk outdoors again, which is huge! It is worth every cent.…

  • Rick Pope…

    I have both the 12” for inside and around the house and a 14” for outdoor travel. Love them both.…

  • Veloped front wheel hub cap…

    So far so good…

  • New lease on life…

    My Veloped has given me a new lease on life! It’s so much safer and easier than using my walker, and allows me to navigate all kinds of terrain too, including trails. I feel comfortable being more independent and also never worry about getting stuck …

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