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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Margaret Ferguson…

    I am absolutely delighted. Since Lockdown times I have continued the habit of going for walks around the attractive Inverness suburb which is my home. I get good Highland fresh air, exercise, and the social contact of chats with dog walkers and peop…

  • The Veloped Has Changed My Life - Yippee!…

    My bicycle accident, four years ago, left me with such poor balance, that I struggled to walk with a stick. In fact, I found myself very reluctant to walk even short distances. There is the standard red rollator, something many elderly people have, b…

  • They'll definitely be easy to see.…

    I haven't been out in the dark yet, but I suspect they are easy to see.…

  • Very positive…

    My husband is very satisfied with the Walker; It is admired everywhere and rated by people interested in technology as a very great device.
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  • New lease on life…

    My Veloped has given me a new lease on life! It’s so much safer and easier than using my walker, and allows me to navigate all kinds of terrain too, including trails. I feel comfortable being more independent and also never worry about getting stuck …

  • 5 Stars

    I can't get around comfortably without my Trionic Veloped.…

  • Just fantastic!…

    I am 50 years old, my spine and joints are barely able to bear weight due to rheumatic and orthopaedic health disorders. In 2022 I also had a stroke with hemiplegia, which has improved somewhat, but I still have very serious limitations. (I am severe…

  • Happy customer…

    I am very happy with my veloped sport. It has made my treks around the neighborhood and exploring outdoor paths much easier.…

  • Trionic Veloped Trek…

    There is really only one thing to say about my Veloped Trek and that is FABULOUS. The design and engineering are just superb - you have thought of everything. My Trek has absolutely changed my life and although I have not had it very long, I am now a…

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