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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Les Connett…

    I wanted an all-terrain rollator and researched the market, eventually selecting the Trionic 12er. The design and construction are impressive, and I have been very pleased with the functionality of the product. Expensive, but very good for my purpose…

  • The walker12 is a great product in……

    The walker12 is a great product in every aspect,top quality build quality,lightweight aluminium frame,comfortable grips,quick release wheels for compact storage.

    The walker12 has greatly improved my mobility and I am now enjoying daily walks with …

  • Recommended…

    The pump is great. Small and delicate, but works perfectly. I just had to change the color to suit my taste.…

    Multi-Function Pump
    by Regine Bartels
  • Rain Cover…

    Good value rain cover that fits nicely. Compact cover that folds away inside the zip compartment of the Trionic Trek.…

    Veloped Rain Cover
    by John Chadwick
  • All my expectations were met…

    The Veloped was delivered in a short time. The handling of the Veloped is self-explanatory and very simple. I am thrilled at how quickly I was able to get moving outside again! In the end, the walks were torturous and now they are fun again. The Velo…

  • Excellent walker…

    Lovely walker, beautifully made. Wonderful for going up and down kerbs. Try to persevere with it but need an armrest walker to take some of the weight off my legs due to MS. I was advised you didn't do these but wanted a walker I could use on roug…

  • An efficient and reliable delivery……

    An efficient and reliable delivery service.
    I have a dropped foot and weak muscle power in legs. The Veloped has made walking over most terrain a possibility and has returned to me the joy of taking walks. Apart from pushing uphill definitely improv…

  • Very pleased with my spare parts!…

    We installed the brake cable to my rollator. It was quick
    and easy, as it fit perfectly. I would definitely recommend it again if needed.

    At the same time, I would like to thank Trionic for the excellent products,
    from the rollator itself to the…

  • Very satisfied with the Veloped, and very good accommodating service whe…

    There is no better choice!!!…

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