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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Walker 12er…

    Excellent design and build. Very easy to adapt handgrips angles and height for maximum comfort and tailored "fit".
    Handles superbly, especially over uneven surfaces. The seat is comfortable to sit on and slides horizontally along the frame so that…

  • The best outdoor rollator on the market…

    The admittedly high expectations of the Veloped (see previous reviews) were easily fulfilled. No other rollator I know is as stable, safe and reliable as the Veloped and so qualified for use in the countryside, woods and forests.
    However, the high s…

  • Excellent lights…

    Excellent lights
    A pair of bright red lights enabling rear approaching traffic to see danger (me!).w…

  • Fits perfectly…

    The pump fits the tyres perfectly and inflates them with minimal effort.

    Folded up, the pump can be stored in any backpack or can be attached directly to the Veloped with the supplied material. In this case, it is not the pump that is attached, b…

    Multi-Function Pump
    by Susanne Schiefel
  • I can walk again…

    Due to the severe deterioration of my spine, I was no longer able to walk more than 100 meters or so. By chance I came across Trionic. The description convinced me and so I bought the product. After the fast delivery I was thrilled about my first "tr…

  • My walks in the forest are so good now…

    My veloped has given me back the stability to walk for longer and farther in the forest with our two border terriers.one old and blind spends time in the basket quite happily.with the back seats down I can put my folded veloped intact with a seat bel…

  • Great for all terrains…

    I have used Veloped (even gave it a personal name) on trails of various difficulties, and also, on different types of payment. The 14 inch wheels have no problems navigating larger rocks on trails or curbs in the city. I especially liked the front tw…

  • A good purchase…

    I have had my Veloped since Christmas 2021. I unpacked it and assembled it by myself. Since then, I've walked many kilometres through the forest, over hills and valleys. If it doesn't rain, I walk 4-5 km every day without fatigue and without stopping…

  • Amazing!!…

    Here the Trek 14er comes in. Unlike regular rollators, it's designed to cope with rough/uneven terrain, it's sturdy enough to support me, yet still lightweight enough for me to lift in and out of my car etc. It has a seat for when I have to stop and …

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