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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Works. Great…

    I use it for my pickup gripper stick the rubber gripping slot conforms to it square shape perfecty…

    Walker Cane Holder
    by John Miller
  • Trionic Walker…

    We are delighted with the 12er S Walker. Well designed and beautifully made. The 4 wheels with linked steering give great stability yet have good maneuverability. We originally intended to buy the 14er with even bigger wheels as our drive has some de…

  • Excellent quality…

    Walker has proved an excellent investment allowing my wife more freedom and confidence walking outside.
    Sturdy construction although a little heavier than most competitors.…

  • Finally one that does what it should.…

    I now own three rollators. This is my first one from Trionic. The first rollator from another company sounded like clanging metal as I walked along. It also got caught on all the broken pavements where I live and was therefore unstable. The second on…

  • Top product…

    Very good customer service
    Delivery within 2 days - really great
    Excellent quality
    Handling as described

    I ordered it for my holiday in the forest. The first few walks took some getting used to, as you first have to get the hang of it.

    Walk…

  • I bought the Walker after the Veloped…

    After careful consideration, I bought the Walker because I am no longer able to go off-road (I had the Trionic Veloped before).
    I was already familiar with the tyres.
    I have been using the Walker for several weeks now and I must say that I have bee…

  • Anne Mears…

    I love the fact that I can walk in the countryside again and not be fazed by rough terrains like large gravel, grass paths and uneven surfaces. It means I can get away from cars and houses and surround myself with greenery. This lifts my spirits and …

  • It is easy to use and fun.…

    I am simply thrilled with the kind person who assisted me and the Veloped, which is brilliant. My dog is happy that we can also go downhill from paved roads again. I’m going to talk about it a lot because finally there is a help that looks great and …

  • If you can afford it!…

    Ten times the price of a bog-standard walker but, provided of course that you can afford it, well worth it! My 84 year-old wife found the small wheels of her old walker made for a very bumpy experience, which added to the problems she had with her ha…

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