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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • V Simpson…

    I am very pleased with my new walker it tackles the uneven paths and stony areas so easily and I can get about so much better without the possibility of it getting stuck in the ruts. Thank you
    It was so easy to order and arrived in great condition…

  • Haemophilus…

    This Walker is so much better than the one supplied by the NHS. It is quieter, very stable and easily adjusted. It fits on the back seat of our car easily. Provided the front wheels are in the right position it is easy to set up for use. It provides …

  • The Amazing Trionic Walker 12er…

    This Trionic Walker 12er is AMAZING. I just got it today 10/1/22, and it's flawless. I tested on my grassy, bumpy yard and indoor hardwood floors and carpet of my house. What a game changer!!! Finally, a walker that I can use with comfort and confide…

  • Enthusiasm on 3... 4 wheels ;-)…

    I am also an enthusiastic user of Veloped Sport.
    Due to cancer, I had to rely on a mobility aid very early on. I also got a dog for mental and physical support. For both of us to be able to walk not only in the village but above all in nature, it w…

  • As someone affected by Parkinson's I am able to walk longer distances ag…

    During walks, the Veloped is my reliable partner. Especially now after switching to a friction brake with one-handed operation (like on a bicycle), I feel very safe even when going downhill. As a person with Parkinson's disease, up until now I could …

  • Perfect aid for rehab…

    First impression: very sturdy private jet construction handsomely finished. Frame does not wiggle and feels very rigid. My only questionmark is that the wheels are not made of metal but kinda plastic. The hub caps loosen easily, need some superglue. …

  • Great Shutterbug Tool…

    Since turning 72, it was getting extremely difficult to attend air shows, races and take nature walks with my photo gear. I bought the Veloped so I could put a large camera bag in the front basket and have a place to sit when I got in position. It ha…

  • Molly the trolley,…

    Perfect - this has given me my life back and most of my independence. Cleo the cocker loves it as well cos we can go off-road walking in some pretty rough terrain with the larger wheels and pneumatic tyres. No more rattling and bouncing. Kerb and …

  • “To Boldly Go Where No Rollator Has Gone Before”…

    I bought a Veloped Tour (with 12-inch wheels) online from Trionic in May 2020 for my 86-year-old father. To everyone’s delight, my father was immediately able to walk much faster, much further, and much more easily than before.

    One of the specific…

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