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What does the German health insurance pay for a Trionic rollator?

All our Velopeds and Walkers are, according to the European standard for rollators (ISO-11199), fully tested and approved, and they are all registered as class 1 medical devices. The Velopeds and Walkers are therefore registered and accepted as rollators within the EU.

German health insurance companies work very differently, and some health insurance companies do not follow the laws for free trade within the EU. Some health insurance companies require a helpline number for the walker, but as we do not have German distribution partners, we cannot have one. Other health insurance companies only grant a subsidy for walkers provided by a medical supply shop with whom the health insurance company has a contract.

For more information, contact your health insurance company.

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Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

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Troubleshooting

My Account & History

Product Reviews    

  • Reliable pack donkey…

    The Veloped works great as a carrying aid when shopping and you have heavy groceries to bring home. In the store you don't need a shopping trolley; you just grab a basket and place it on the seat for the groceries, pay in the register and it carries …

  • Getting back into the garden…

    The Veloped Trek has allowed me to get back into the garden, see the plants, even prune an overgrown bush, hang out washing (exciting) and just experience my large backyard again.

    MS limits me in many ways, so the ability to safely walk on grass …

  • Mrs Lorraine Bone…

    The Veloped has been everything I hoped for. At only 59 I was keen to have something that looked modern and trendy whilst still providing me with the support I need when walking. I have used it for short trips to the shop and also on a riverside walk…

  • Fantastic…

    Wonderfully easy to push and a real help in getting exercise. Love it! Colin…

  • v…

    I am very pleased with the Veloped Sport; it has helped my walking and my back a lot. It is heavier than I had expected especially pushing it uphill. However, at 90, it has given me a new lease of life.…

  • John…

    I bought this walker for my wife. Now thanks to the design with inflated tyres all the jarring in her hands and arms has now gone and it is now nice to go for a walk.…

  • Exactly as advertised, speedily dispatched, affordable…

    I ordered four inner tubes for 12 inch Veloped wheels, priced in GBP. They arrived from Sweden after only a few days, with no import duty to pay, all at an affordable price. They work perfectly within the existing tyres. Pleased with the result.…

  • Rain cover…

    What should I review?
    The cover is fine and stays secure even in thunderstorms and rain. Leaving it for days under the scorching sun is not good - there is a risk that it will crack.…

    Veloped Storage Rain Cover
    by Heribert Holtermann
  • My Veloped Trek is a Life Saver…

    My Veloped Trek arrived yesterday. I couldn’t wait to try it out. Managed a good walk down to our village, up and down kerbs no problem at all. I have not been able to do that walk without severe pain for a few years. I feel liberated and can’t wait …

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