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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Finally one that does what it should.…

    I now own three rollators. This is my first one from Trionic. The first rollator from another company sounded like clanging metal as I walked along. It also got caught on all the broken pavements where I live and was therefore unstable. The second on…

  • Good Chunky Lock…

    Bought this to chain up the walker on those occasions when I can't get the walker into a cafe or shop.
    Solid construction and so far has proved secure for my needs.…

    Rollator Cable Lock
    by Marie Smith
  • The Veloped, my support in life…

    I absolutely love it. It makes me dare get out for walks. I have balance difficulties, but the Veloped makes me not afraid of falling anymore. The fact that it's also good-looking doesn't make matters worse either.…

  • Finally…

    The Veloped allows me to go out again.
    It is stable and has maximum off-road mobility. Very important for me is the possibility to rest now and then.
    I would definitely buy it again.
    The cane holder is very practical.…

  • With a big thanks for the new found freedom...walking freely again.…

    In the city, in shops, in the garden, in the forest with the whole family... free to walk and still go out easily. The pleasure of walking in the fresh snow.

    Every week we go to bio coop and there are already a few strangers that asked us where we…

  • Sturdy Product -…

    Since I got a new car I was finding it more difficult to get the walker in and out of the boot area. Keeping the walker inside the cover has made moving it much easier. It also means any muck on the wheels doesn't transfer to the car before I get th…

    Walker Transport Bag
    by Marie Smith
  • Mrs Anne Ross…

    I have found freedom with this wonderful Veloped walker. No longer trapped inside I can walk the uneven country lanes. So very grateful to your design team.…

  • Your support and service is absolutely excellent.…

    Thank you so much for posting the sparepart.

    My local bike shop have reattached the wheel on the 9 er and it's working perfectly.

    Your support and service is absolutely excellent.

    I really do appreciate your on going support it means a grea…

  • Fabulous buy…

    Extremely efficient. Easy to order, delivered within the week. Informative online chat with a query. It’s given my husband independence. A really great piece of equipment. Money well spent. Thanks so much.…

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