Hello! How can we help you?

Having trouble logging in?

No worries! An account isn’t required to place an order with us, so if you prefer, you can simply add your items to the cart and proceed to checkout without logging in.

If you’ve ordered from us before but never created an account, you may need to set one up first. Just register using the same email address you used for your previous orders, and we’ll make sure your past orders are connected to your account.

Already have an account? You can easily request a new password using the “Forgot password?” option.

If you need any help, we’re always happy to assist!

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • A liberation!…

    My Trionic has liberated me. A walk with the dog has become a pleasure again. I easily and smoothly can walk on woodland trails, even soft beach dune sands, and a trek in the hills along pebbly paths is possible too! But it's convenient and cool to w…

  • I am delighted…

    I am delighted with my Trionic Walker which is superior to the other products I have used.
    It was delivered fully operational, stable in use and the pneumatic wheels ensure comfort for the wrists and arms. I have so far used it in an urban environm…

  • No problems at the beach…

    I have always been fit and healthy until 2 years ago. An accident at work put an end to that. I now have an inexplicable pain in my leg and back that makes walking almost impossible. After using some granny walkers, Trionic came up via Google. I had …

  • Great confidence builder…

    My husband had a stroke 3 years ago which affected everything - especailly mobility and speech. He has been dogged about exercise and getting out to walk in all weathers and in just 2 months the Veloped has made a huge difference to his confidence an…

  • Excellent…

    Excellent design, high quality components, build quality and packaging.
    My Veloped has given me confidence to expand my horizons.
    It has already proved to be an invaluable aid to carrying out garden tasks and also provides vital safeguard against l…

  • Trionic Veloped…

    This all-terrain walker allows me to walk, which I hadn't thought possible for a long time. At the turn of the year, I tested it extensively on the North Sea island of Baltrum, and I'm thrilled. Whether it's a hike on the beach or a photographic bird…

    Veloped Jakt 14er M green/black
    by Reinhard Jödicke
  • Brilliant walker…

    Can’t believe that this walker has made such a difference to my life. I can walk over uneven ground, cobblestone paths and rough ground without needing to push any harder than on even terrain, thus avoiding painful arms and shoulders. The walker is r…

  • Getting independence back .…

    My walker Walter allows me to do country walks again, room in the basket for a picnic and a waterproof! Much better than walking sticks. I've had lots of compliments and questions from others struggling with their mobility and I explain how good the …

  • A great product!…

    My Veloped was delivered very quickly, exactly as fast as advertised. Everything else is as well just as described. My multiple sclerosis limits my ability to walk, but my Veloped allows me to walk almost anywhere again. High sidewalks in the city or…

Subscribe to our newsletter!

"> ?>